Kyriacos is a dynamic and passionate professional with extensive experience in customer experience and operations leadership across diverse industries, covering both startup and corporate environments. In previous roles, he managed a wide range of responsibilities across multiple departments, gaining a deep understanding of team dynamics, organizational workflows, and customer journeys.
His expertise lies in building and optimizing high-performing teams, refining processes, and implementing innovative solutions that enhance customer experience and operational
efficiency. His background also includes managing complex functions such as KYC, payments, CRM transitions, project management and cross department coordination.
He is deeply passionate about driving innovation and fostering a customer-centric culture that delivers measurable value to both organizations and clients.More...
Marios Zinonos
Head of Project Management Office@DSA
Verified
A highly skilled and experienced Project Management professional currently serving as the Head of the Project Management Office at the Digital Security Authority of Cyprus. Specializes in overseeing technical, network, and IT projects and programs within government environments. Demonstrates a logical and analytical approach to solving complex problems and issues, ensuring projects are consistently delivered on time and within budget. Possesses a strong ability to develop and implement project management methodologies and standards, leading cross-functional teams to achieve strategic objectives. Known for exceptional interpersonal and communication skills, facilitating positive internal and external relationships and effective stakeholder engagement. Adept at monitoring project progress, managing risks, and ensuring compliance with regulatory requirements. Proficient in data processing, quick to adopt new technologies and concepts, and experienced with a wide range of industry-standard software packages. Thrives in highly pressurized and challenging working environments, combining analytical thinking with a professional approach.More...