Lori Lewis is the Director of Learning Operations at MRO, where she leads a dynamic team dedicated to enhancing educational processes and systems. Her dynamic history in the healthcare industry has given Lori a passion to leverage technology to improve learning outcomes. She holds a Master's degree in Healthcare Administration and is a certified Project Management Professional and is also certified in Learning Operations. She has experience managing teams of all sizes and leading though major change initiatives. Lori is an expert in continuous process improvement. Outside of work, Lori enjoys creative hobbies, traveling with family and friends and relaxing at home with her fur family.More...
Miranda Minkler
Release of Information specialist@MRO
Verified
Miranda Minkler is a confident Release of Information Specialist at MRO, where she expertly navigates the complexities of healthcare data management to ensure secure and efficient information exchange. With experience in the industry, Miranda has a proven track record of optimizing data release processes, enhancing compliance, and safeguarding patient privacy. Her innovative approach and keen attention to detail have significantly contributed to MRO's reputation as a leader in health information management.More...
Anne Apostol
Remote Solutions Supervisor@MRO Corp
Verified
Anne Apostol, as the Senior Contact Center Director has spearheaded a transformative initiative that increased customer satisfaction scores by 35% within just one year. Under her leadership, the company achieved a record-breaking 98% first-call resolution rate, setting a new industry benchmark. Anne also implemented an innovative training program that reduced employee turnover by 40%, fostering a more engaged and skilled workforce. Her strategic vision and commitment to excellence earned prestigious Global HealthCare and BPO Excellence Award in 2020.More...
LaNette Dahill
Senior ROI Specialist@MRO
Verified
Chloe Kapparos
ROI Specialist@MRO
Verified
Abby Rupe
Release of Information Specialist@MRO
Verified
Katrina Lambert
Stage Manager@MJ The Musical
Verified
MA from Columbia University with experience with many databases and data entry. Great managerial work for 5+ years and experience with work from home positions.More...