Talisha is a versatile communications and customer experience professional with 10 years of hands-on experience across media, hospitality, tech, and marketing. She’s built her career on a foundation of genuine empathy, strong communication skills, and the ability to thrive in fast-paced, people-focused environments.
What sets her apart is her ability to connect with people – whether she’s managing social media communities of thousands, calming frustrated customers in a call center, leading promotion teams, or ensuring smooth operations at a hotel reception desk. She reads people quickly, adapts her approach, and consistently finds solutions that make customers feel heard and supported.
Her background spans content creation, stakeholder management, project coordination, and team leadership. She’s comfortable working autonomously, juggling multiple priorities, and staying calm under pressure. While she’s digitally fluent (social media tools, content production, analytics), she’s not a pure technologist – her real strength is using digital platforms to build meaningful relationships.
Currently pursuing a Bachelor’s in Digital Business Management while working full-time, Talisha is driven by continuous learning and growth. She’s looking to channel her diverse experience into Customer Success, where she can combine her people skills, digital know-how, and passion for helping others succeed into long-term, impactful client relationships.More...