Melissa Klonsinski is a results-driven Senior Client Success Manager skilled in strategic account management, client relationship building, and delivering tailored solutions that enhance growth and retention. Her proven ability to achieve meaningful results is evidenced by her 4.52 out of 5 client satisfaction score and her success in driving significant revenue growth. She expertly led the adoption of a subscription revenue model across her client base and retained 85% of her book of business despite a company-wide business model change in 2024. At mPulse, she increased a national healthcare contract by 130% and maintained 100% client retention through strategic expansion and scalable workflows. Melissa excels in fast-paced environments, leveraging her expertise in Salesforce, Microsoft Office Suite, and other technical tools to achieve client goals. As a Neuro-Linguistic Programming Practitioner and certified coach, she brings a unique blend of strategic insight and interpersonal skills to her role. Her commitment to mentorship, demonstrated by her 2022 Mentor of the Year award, underscores her dedication to fostering professional growth.More...
Lyndon Enow
Sales Operations Associate@Elevo Learning
Verified
Lyndon Enow has built a distinguished career in marketing, sales, recruiting, and sales operations, delivering tangible growth and success across various industries. Starting as a Marketing Coordinator, they curated and managed events that drove a 25% increase in attendance year-over-year, and secured key sponsorships that boosted brand visibility by 30% for startups such as Sequoia Benefits and Reputation.com.
Transitioning into business development, Lyndon excelled as a representative for mPulse Mobile, Palo Alto Networks, and Workspot, consistently exceeding monthly goals. Through targeted outreach and strategic relationship-building, they increased client acquisition rates by 40% and generated over $5 million in sales. Notably, Lyndon led a campaign that resulted in a 20% surge in new business for a specific product line, outperforming quarterly expectations.
In recruiting, Lyndon worked with Airtable, Cruise Automotive, Bolt, and ClickUp as a Recruiting Coordinator and Sourcer, scheduling over 150 interviews per week and identifying high-caliber talent for technical and creative roles. Their proactive sourcing efforts reduced hiring timelines by 15%, contributing to increased team productivity and satisfaction.
Most recently, as a Sales Operations Specialist with Elevo, Lyndon managed the sales process end-to-end based on input from the sales team. By implementing data audits and improving information accuracy by 95%, they helped streamline sales operations and increase process efficiency by 20%, demonstrating a unique combination of analytical and operational expertise.More...