I have over seven years of experience in billing administration and operations across industries such as telecommunications and energy. I began my career as a Billing Admin at Speedcast, where I managed billing processes and ensured accuracy in financial transactions for three years. Following this, I transitioned to Watt and Volt as a Billing Coordinator, where I streamlined billing workflows and enhanced reporting accuracy. For the past three years, I have been working as a Billing Operations Analyst, leveraging my expertise in SAP, SQL, Excel, and data entry to optimize processes and support organizational goals.
I hold two master’s degrees, one in Shipping and Finance and another in Energy, which have given me a solid understanding of industry-specific financial and operational challenges. Throughout my career, I have successfully improved billing processes to reduce errors, managed large datasets efficiently, and implemented process improvements that enhanced reporting accuracy and reduced turnaround times.
My strong communication, time management, and teamwork skills have been vital in collaborating with cross-functional teams and delivering projects on time and within scope. I take pride in maintaining a high level of professionalism and delivering consistent results in every role I take on.More...