As Desiree Paco, the Customer Service Manager at More Ideas, I have successfully implemented effective customer service strategies leading to a more than 30% increase in customer satisfaction. I have also led a team of customer service representatives, improving our response time by 25%. Furthermore, I have developed a comprehensive training program for new hires that significantly improved their performance. I have also streamlined the customer complaint resolution process, reducing resolution time by 40%. Was instrumental in getting a 5 star rating for customer satisfaction for More Ideas.More...