Lachrisa Sutton is a dynamic Training Services Consultant at ModMed, where she specializes in developing innovative educational programs for healthcare professionals. With over a decade of experience in the medical technology industry, she excels in creating engaging, effective training solutions. Lachrisa holds an associate’s degree in allied health reflecting her passion for leveraging tech to enhance learning. Outside of work, she enjoys hiking, spending time with my large family, and gardening.More...
Enrique Porras
Founder@Radii Digital Marketing
Verified
Enrique Porras is the entrepreneurial mastermind behind Radii Digital Marketing. As the founder of the company, Enrique employs a unique blend of creativity and strategic insight to deliver exceptional digital marketing solutions. With a rich background in the digital marketing industry, Enrique has a proven track record of driving growth and enhancing online presence for a diverse range of clients. His unparalleled expertise in SEO, digital strategy, and online advertising position him as a leader in the field. Enrique’s commitment to innovation and results-driven approach continues to propel Radii Digital Marketing to new heights.More...
Jeremy Smartt
Regional Sales Manager - RCM@ModMed
Verified
Daniela S
Senior Manager of Customer Success@ModMed
Verified
With over 12 years of experience in customer success and account management, I am passionate about helping clients achieve their strategic goals through innovative and effective technology solutions. I have a proven track record of leading customer success teams, driving customer retention, creating efficient processes, and collaborating with cross-functional stakeholders to deliver value and impact. As a Sr Manager of Customer Success at ModMed, my team managed and renewed a pool of 5,000+ clients and an estimated 60M+ in revenue.
In my past roles as Senior Customer Success Manager, I served as the quarterback for an assigned book of business, providing strategic guidance, product training, and best practices to maximize the value of ModMed's solutions. I also lead and manage multiple projects for assigned clients, consulting as a trusted advisor with decision makers and facilitating relationships between ModMed executives and top level execs on the customer side.
Some of my key achievements include organizing and executing on the ModMed ENT CEO Advisory Board, building the CSM department at Lalilo and Prepworks, and increasing the renewal rate at Prepworks/ECS Learning Systems. I enjoy complex problem solving, project management, building relationships, process optimization, and advocating for both my clients and team daily.More...
Raley Ewing
Senior Copywriter & Editor@ModMed
Verified
14 years of experience in copywriting, editing, proofreading, SEO optimized content creation
Portfolio: www.raleyewing.comMore...
Quincy Johnston
Sr. Director, Global Customer Sucess@Actionstep
Verified
Expertise launching, transforming, optimizing, and driving first in class customer success, organization, and robust programs. Business development and account management professional, who excels at cultivating strategic partnerships with prominent clients through the customer journey to augment engagement and drives sustainable, long-term organizational growth.More...