Tracey Pollard is the dynamic Client Services Director at Innovate Solutions, where she spearheads strategic initiatives to enhance client satisfaction and drive business growth. With over 15 years of experience in client relations and a proven track record of elevating service standards, Tracey is known for her innovative approach and unwavering commitment to excellence. Her leadership has been instrumental in securing high-profile accounts and fostering long-term partnerships, contributing to a 30% increase in client retention over the past two years. Outside of work, Tracey is passionate about mentoring young professionals and is an advocate for diversity and inclusion in the workplace.More...