Customer Relationship Manager@Mitchels and Butlers
Verified
Mitchells and Butlers is a leading operator of managed restaurants and pubs, with a strong portfolio of brands including Harvester, Toby Carvery, and All Bar One. As the Customer Relationship Manager, Arbaaz Rehman plays a crucial role in maintaining and enhancing customer relationships. His responsibilities include resolving customer complaints, improving customer service procedures, and developing customer satisfaction metrics. Under his leadership, the company has seen improved customer retention rates and positive feedback. His focus on providing an exceptional customer experience aligns with the company's vision of being the first choice for guests and teams.More...