Leiloni Mosinske is a versatile, self-motivated professional with over 15 years of experience in customer service, administration, logistics, and team leadership. Known for thriving in fast-paced, independent environments, she brings a strong work ethic and exceptional communication skills to remote and hybrid teams. Her background spans industries including healthcare, financial education, product logistics, and office management making her highly adaptable and resourceful across virtual settings.
• Remote-Ready Operations & Administration: Adept in managing office operations, customer communications, and team coordination remotely. Skilled in Google Suite, Microsoft Office, DocuSign, and digital scheduling systems like Dentrix.
• Client Support & Communication: Proven track record in customer relationship management, conflict resolution, and support for both internal teams and external clients.
• Data Management & Reporting: Experienced in running sales reports, processing documentation, and coordinating logistics operations using cloud-based tools.
• Leadership & Training: Over 5 years of experience training and supervising team members, including remote onboarding, performance tracking, and process improvement.
• Medical & Financial Knowledge: Strong understanding of ICD-10, CPT/HCPC coding, insurance verification, and durable medical equipment procedures; coupled with experience in financial planning and educational outreach.
Currently pursuing a degree in data analytics and has demonstrated academic excellence with President’s List honors and multiple Honor Roll awards from Southern New Hampshire University (SNHU). Is passionate about continuous growth and brings both professionalism and a warm, optimistic presence to every role, whether in person or onlineMore...