I am a dedicated Compliance Officer at the Ministry of Local Government, where I ensure adherence to regulatory standards and fosters a culture of integrity. I have over a decade of experience in the corporate work world as I transitioned from being a Travel Agent in 2018 to a compliance officer. I have a strong focus on customer satisfaction, I have developed and implemented effective solutions that mitigate problems and enhance the overall customer experience. My approach is centered on active listening, empathy, and collaboration, ensuring that customers feel valued and supported throughout every interaction. I excel in policy development and risk management. I currently hold a Bachelor’s degree in Managerial Studies from University of the West Indies. Outside of work, I am an avid reader and a devoted volunteer.More...
Gilbert Mlilo
former Town Clerk@Municipality of Gwanda
Verified
Gilbert Mlilo is an experienced public administration professional who formerly held the position of Town Clerk at the Municipality of Gwanda. In this role, he was responsible for overseeing the daily operations of the municipality, including budgeting, policy development, and staff management. His leadership helped to streamline processes, improve efficiency, and enhance the delivery of public services. Mlilo's expertise lies in strategic planning, project management, and public policy, making him a valuable asset in the public administration sector.
MAJOR ACHIEVEMENTS
MAJOR ACHIEVEMENTS
ORGANIZATION PERIOD DESCRIPTION
Semukwe North Council 1972 – 30/06/76 • Construction of Mbembeswana Clinic;
• Role in naming of Maphisa Town;
• Construction of Maphisa Beerhall;
• Construction of Council Offices at Hakuna;
• Construction and furnishing of Cheifs’ halls ko Herben Fuyaba and Headman Mgulatshani Dube.
Matabeleland South Provincial Authority 1976 – 1986 • Construction of Offices and staff Residences at Makwe;
• Schools & clinics reconstruction in the province;
• New secondary schools around the province
Gwanda Rural Council, Gwanda Town Council, Municipality of Gwanda 1988 – 31/05/14 • Excision from the rural council & attainment of town status;
• Attainment of municipal status;
• Land take-over from State Land;
• New Heroes Acre Site identification;
• 6th Form at Gwanda High School;
• Relocation of Sewage Treatment Plant from town to Judds Farm;
• Construction of Phakama Clinic;
• Expanded housing development;
• Industry & Commerce – NSSA, CIPF,
• Water Treatment Plant Upgrading through French Red Cross;
• Sites for teachers college & Gwanda State University;
• Incorporation of Hampden Plots;More...