What I bring to the table is a diverse background, with more than 18 years of experience as an independent contractor and consultant, complemented by my roles as a COO, marketing director, and business strategist for multiple businesses. Across my professional experiences, I’ve had opportunities that have left me endowed with a unique blend of leadership, strategic thinking, and an understanding of customer dynamics fueled by a doctorate-level psychological insight. My experiences have equipped me with the ability to leverage digital tools for customer success. I have a track record of driving results and translating complex ideas into actionable strategies that resonate with my clients and their audience. My PhD in Psychology lends me a profound insight into human behavior, enhancing my ability to foster strong relationships and enhance customer engagement effectively. My ambition and desire for continuous improvement drive me to consistently demonstrate higher client satisfaction and retention rates in my previous roles. I’m eager to apply my unique and varied skill set to bridge the gap between customer needs and business goals, ensuring that goals are met. I am excited about the opportunity to contribute to your team and elevate the experience for your customers.More...