Customer Experience Manager/Director@Millons Art International
Verified
I’m a remote first marketing and customer experience professional with over 10 years of experience helping businesses grow through smart strategy, great communication, and a strong understanding of people. My background blends sales, support, brand storytelling, and data analysis all tied together by one goal: creating better experiences for customers and the teams who serve them.
Over the years, I’ve led remote support and sales teams, built out onboarding flows, managed high touch client relationships, and helped companies turn feedback and behavioral data into real improvements. I’ve also created digital campaigns, written internal playbooks, trained team members, and worked directly with founders and creatives to bring their ideas to life through content and strategy.
I’m hands-on with tools like Zendesk, HubSpot, Intercom, Slack, Notion, and Excel and I often use AI tools like ChatGPT to speed up reporting, improve messaging, or simplify complex ideas.
Whether I’m leading a team, launching a campaign, or solving a customer issue, I focus on listening well, thinking strategically, and delivering results with empathy and clarity. I enjoy remote work because it allows me to collaborate across borders while staying flexible, focused, and fully engaged with every project.More...