CEO / Principal Consultant@Axiom Innovation Management Consultancy
Verified
CEO / President at Axiom Innovation Management | Co-founder at MILA PH | BPO Industry Veteran | Certified Innovation Associate
With over 20 years of experience in the BPO industry, I have honed my skills in workforce management, operational efficiency, and strategic innovation. As the Acting President of Axiom Innovation Management, I am adept at driving Business and Innovation Strategy, enhancing Operational Efficiency, and managing critical accounts. My expertise is further bolstered by Six Sigma Black Belt training, enabling me to lead successful cost-reduction and process redesign initiatives.
I am also leading MILA PH, a patient-centric health data management platform, working closely with co-founders and developers to bring this innovative solution to market.
My educational background includes a Master’s in Innovation and Business (MIB) from the Asian Institute of Management (AIM), where I served as Cohort President for the MIB Batch of 2023. During my studies, the Global Innovation Management Institute (GIMI) awarded us 1st place in the IXL 2023 Winter Olympics for developing strategies to increase market share. Additionally, I am a Certified Innovation Associate (CIA) with GIMI, where I gained in-depth knowledge of frameworks and tools to drive organizational innovation.
Areas of Expertise:
Business and Innovation Strategy
Operational Efficiency
Data Visualization & Analytics
Design Thinking
Business Model Canvas
Process Improvement (DMAIC)
Workforce Management
Process Mapping & Documentation
MentorshipMore...