Storytelling is more than a job for me. It's a way to live out my passion for community building, to showcase how sight-and-sound can inspire unity and prosperity.More...
Katarina Arsenijević
Director Customer Experience@Launch Control
Verified
As Director Customer Experience, I have successfully implemented customer-centric strategies that significantly improved customer satisfaction and loyalty. I have made data-driven decisions and led a team to streamline and scale customer service processes, reducing response times and increasing efficiency. I have also played a key role in developing and launching new products based on customer feedback and market trends. Constant collaborations with Marketing, Sales, Product and Engineering, Upsell and cross-sell strategies built and executed on successfully, running Success, Support, Managed Services and Data Analytics teams, building Billing and Escalations Units all under my wing, all those efforts have resulted in increased customer retention rates and overall business growth.More...
Dajana Samardzic
English teacher@Preply
Verified
Dajana Samardzic is a dedicated and highly experienced ESL tutor with a strong background in teaching across various online platforms. Specializing in Business English, exam preparation (TOEFL, IELTS, Cambridge), and conversational skills, she has worked with diverse student groups ranging from children to professionals. Dajana is known for her adaptability, attention to individual learning needs, and her ability to create engaging and effective lesson plans. With a focus on student success and personal growth, she is a valuable resource for learners at all levels, consistently receiving positive feedback for her teaching methods and dedication.More...