I’m a bilingual (FR/EN) Customer oriented & Technical Support Specialist with over 8 years of experience across international companies like Mercedes-Benz and Dell. I specialize in problem management, knowledge documentation, and process optimization. Passionate about digital innovation and AI, I bring a human-first approach to solving complex issues and improving user experience.More...
I am a technical specialist with experience in IT/automotive industry support as well as business/process development, app development in agile environment.More...