CAREER ACHIEVEMENTS
Enterprise-Wide IT Strategy: Directed the planning and execution of a $150M annual organizational IT work plan, overseeing 250+ projects and achieving a 92% success rate in on-time within-budget delivery, surpassing key performance indicators (KPIs).
Transformation Leadership: Spearheaded large-scale transformation initiatives, including an Agile transformation for a 3,000-employee organization. Successfully optimized IT delivery processes, driving a 19% improvement in efficiency
Program Leadership & Delivery: Successfully managed multiple concurrent large-scale transformation programs with complex interdependencies, ensuring alignment with organizational goals and achieving a 25% improvement in client satisfaction.
Strategic Change Management: Developed and executed comprehensive change management strategies for large corporations, resulting in a 120% increase in retention volume with the corporation
Stakeholder Engagement & Client Relationships: Fostered strong relationships with senior stakeholders, ensuring program alignment with business objectives. Provided timely and accurate reports to executive stakeholders, resulting in enhanced trust and long-term collaboration.
Program Governance & Risk Management: Championed strong program governance processes, managing risks, issues, and escalations to ensure successful program delivery. Developed program and project metrics to measure KPIs, enhancing operational transparency and performance tracking resulted in increased operational efficiency by 22%.
Executive Management Excellence: Over 14 years of managerial leadership leading high-performing teams to achieve ambitious targets and drive organizational success through empowerment and fostering a culture of innovation and collaborationMore...