In my current role as Head of Global Resources at Medbill, I have led the recruitment, onboarding, and operational integration of over 40 consultants across Kenya. I introduced a training plan tailored for international contractors and internal stakeholders, which helped improve training satisfaction scores by 25% and increased consultant retention by 25% across three countries. These outcomes were achieved by aligning resource planning with cross-departmental priorities and introducing scalable SOPs that reduced onboarding time and compliance errors significantlyMore...