Here’s the revised version with that change:
I have over 30 years of experience working in higher education technology and software. For the past three years, I have been with Millennium, a reporting software company serving higher education institutions. I spent my first three years as a Customer Experience Manager, where I oversaw client training, software implementation, customer-facing materials, and online training programs. I currently serve as Chief Operating Officer, overseeing customer experience and technical support operations. Prior to joining Millennium, I worked at Ellucian in a variety of roles, including Product Manager, Business Analyst, Programmer, and Consultant, gaining deep experience across both the technical and functional aspects of enterprise higher education systems.
If you want it tightened further or tailored for an executive bio, I can refine it in a couple of sentences.More...