Professional Overview
Nat Amaratana is a seasoned business operations and program management leader with over 15 years of experience spanning cloud technology and global financial services. In his current role as Partner Funding Manager at Amazon Web Services (AWS), Nat leads a global team supporting over 100,000 partners through strategic funding programs. He drives operational excellence, partner enablement, and program innovation through a consultative and scalable approach. Previously, Nat held senior leadership roles at J.P. Morgan and Goldman Sachs, where he directed complex onboarding initiatives and large-scale process improvements across international markets.
Key Achievements
At Amazon Web Services (AWS):
Partner Funding Leadership: Managed a high-performing team of product managers and support reps, maintaining a 98%+ resolution rate for funding requests across global partner ecosystems.
Portal & Program Launches: Led the end-to-end testing and rollout of the AWS Partner Funding Portal (APFP), enhancing lifecycle visibility and user experience.
Operational Design for CEI: Designed and implemented the operational model for the Customer Engagement Incentive (CEI) program, accelerating opportunity pipelines and addressing high customer acquisition costs.
Global Enablement: Presented at international roadshows and led PartnerCast sessions, directly contributing to a 40%+ reduction in support case volume through proactive partner education.
Process Innovation: Created an exception funding process to accommodate non-standard deals, increasing flexibility without compromising governance.
Content Development: Authored and launched partner-facing documentation and resources now hosted on AWS Partner Central, improving self-service capabilities at scale.
Additional Career Highlights:
Directed global onboarding for high-profile Commercial Banking clients at J.P. Morgan, shortening cycle times by up to 58% and generating over $9M in new revenue.
Built and led international business expansion initiativeMore...