Professional with solid experience in scaling sales operations, improving customer retention, and building data-driven processes.
I focus on building efficient commercial engines by combining strategic vision, consistent execution, and performance analytics. I'm passionate about generating real impact — both in business results and in the customer experience.
Throughout my journey, I’ve led product development initiatives, structured sales teams, implemented scalable support solutions, and designed training programs. I believe that high-performing operations are built on clear processes, customer-centric culture, and data-informed decisions.More...