As the founder of Good Care Consulting, I partner with fast-growing brands to build customer experience strategies that scale with heart. With 10+ years of CX leadership at standout DTC and CPG companies, I help businesses strengthen customer loyalty, streamline operations, and create meaningful, human-centered experiences that drive long-term growth.
I’ve led CX teams through launches to hyper-growth. I'm known for building high-performing, compassionate teams and for driving cross-functional alignment that turns customer insights into business impact. Whether you’re starting from scratch or leveling up an existing program, I bring a hands-on, low-ego approach to getting great work done.More...