Experienced and results-driven Implementation Project Manager with a proven track record in SaaS implementation, IT infrastructure, and customer-focused project management. I specialise in delivering end-to-end technical solutions that empower organisations to thrive in a fast-paced, digital landscape. My approach combines technical expertise, creative problem-solving, and a dedication to building strong client relationships.
Throughout my career, I have successfully managed multiple projects across EMEA and North America, leveraging tools like Jira, Confluence, and CRM platforms to ensure seamless execution. I excel at collaborating with cross-functional teams, translating complex technical requirements into actionable solutions, and fostering client enablement through tailored training and support.
Key strengths include:
Comprehensive SaaS implementation lifecycle management
Process optimisation and continuous improvement to drive efficiency
Stakeholder collaboration and transparent communication
Hands-on experience with RTLS products, CRM systems, and API integrations
Highlights of my achievements include delivering over 50 SaaS and On Premise implementation projects with a 95% on-time delivery rate, and reducing implementation timelines by 15% through process enhancements.
Passionate about helping organisations unlock the full potential of their digital tools, I focus on aligning technical solutions with strategic business goals. I take pride in creating value-driven outcomes and fostering professional relationships built on trust and mutual success.
If you're looking for a proactive, technically skilled, and client-focused professional to manage complex projects or drive digital transformation initiatives, let's connect!More...