Malika Lewis is a seasoned Claims Adjuster at Progressive Insurance, where she has expertly managed complex claims for over eight years. Known for her keen analytical skills and empathetic customer service, Malika consistently achieves high customer satisfaction ratings. She played a pivotal role in developing a streamlined claims process that reduced resolution times by 20%, enhancing operational efficiency. Outside of work, Malika is an avid marathon runner and volunteers with local financial literacy programs, reflecting her commitment to community and personal growth.More...