Business Operations and Digital Transformation@Self-employed | Consultant
Verified
As a seasoned executive in digital transformation and global workforce strategy, I specialize in driving innovation and operational excellence across international brands. My expertise lies in executing high-impact, transformational projects that streamline operations, optimize processes, and foster strategic change. At Shell, I led the Digital Centre of Excellence and played an integral role on the Leadership Team, shaping the organization’s strategic vision for product development, digital operations, and innovation.
I thrive in navigating complex challenges, from designing and launching large-scale initiatives to implementing process improvements and best practices that deliver measurable business value. My leadership is defined by adaptability, creativity, and a relentless focus on solving dynamic business needs. I have a proven track record of fostering cross-functional collaboration, building high-performing virtual teams, and driving alignment with both short-term goals and long-term objectives. Key achievements include:
> Implemented a new operational model for Shell’s Digital Advisory services in order to improve governance of 180+ websites and more than 200 social media channels.
> Developed Digital COE Strategy Days to ensure the leadership in achieving all KPIs.
> Defined online crisis communications guidelines that were rolled out worldwide.
> Enabled the shell.com website to consistently achieve top three rankings in industry reports.
A multilingual, international executive, I completed an International Masters in Crisis Management and Resolution of Conflicts. My additional credentials include a PROSCI Change Management Certificate and Agile PM Foundation Certificate.
In my spare time, I enjoy spending time with my two sons – they are my motivation and inspiration. If you’d like to learn more about my work or accomplishments – Let’s Connect!More...
Ronald Huijgen
Customer Success Manager@winston pos
Verified
Ronald Huijgen is a seasoned professional currently serving as a Customer Success Manager at Winston POS, a leading technology company offering point-of-sale solutions. Ronald possesses extensive experience in customer service and relationship management, which he leverages to ensure customer satisfaction and retention at Winston POS. Throughout his career, he has demonstrated exceptional skills in problem-solving, communication, and customer relationship management. Ronald consistently aims to enhance the customer experience by understanding their needs and providing tailored solutions. His commitment to customer success is a driving force behind his significant contributions to Winston POS.More...