Keelya Pinnock, as a Customer Service Representative at Lumorus PLC, you play a significant role in maintaining customer satisfaction and loyalty. Your primary responsibilities include addressing customer inquiries, resolving complaints, and providing product/service information. You are also expected to upsell and cross-sell products when applicable, and contribute to the team's targets. The company values your role as a key point of contact for our customers, and encourages your continuous efforts to improve customer experience. With your excellent communication and problem-solving skills, you are an essential asset to Lumorus PLC.More...
Layla Grey
Business Support@lumorus PLC
Verified
Lumorus PLC continues to exhibit strong performance with significant growth in revenue and market share. Our strategic investments in R&D and marketing have resulted in increased product awareness and customer acquisition. Challenges include managing operational costs and navigating regulatory changes. We are focused on enhancing our digital capabilities and streamlining processes to improve efficiency. Our future plans include expanding into new markets and diversifying our product portfolio. We are confident in our ability to maintain our growth trajectory and deliver value to our stakeholders.More...