Julia Baumgartner is a dynamic Customer Success Manager at Lucid Software, where she spearheads initiatives to enhance client satisfaction and retention. With over 7 years of experience in the saas industry, Julia excels at bridging the gap between innovative software solutions and customer needs, driving a 30% increase in client engagement over the past year and growing accounts to over 400%. Her strategic approach and keen insights into customer behavior have been instrumental in shaping Lucid's customer-centric culture. Julia is passionate about leveraging technology to empower businesses worldwide.More...
Meredith Johnson
Senior Product Manager@Lucid Software
Verified
I have nine years of experience in the tech industry, focusing on product management and innovation. I pride myself on understanding the intricacies involved in creating products customers love. I have a passion for discovering the different customer personas and their needs, so I can transtorm those requirements into a product roadmap. I make informed decisions on prioritization and sequencing, with data at the forefront of my decision-making process. I have experience executing in a fast-paced startup environment and thrive in a role with multi-tasking and cross-team collaboration. l offer empathy, curiosity, and a genuine desire to connect with others.
I am a new Senior Product Manager on Lucid Software's Enterprise team. At my previous company, Coterie Insurance, I was tapped to lead the highest priority initiative to increase the contribution margin per policy. I created a win-win solution for the user and the company.
My proudest achievement to date is founding Women of the Wasatch, a 501(c) (3) with 2,000+ members dedicated to building an inclusive community for women runners and raising aspirations and confidence of girls by connecting them to female role models. We empower and unite women and non-binary individuals both on and off the trails. Our group has received online recognition and funding from Salomon, Nike, Lululemon, Altra, and Outside Magazine.
Outside of work, I enjoy trail running, backcountry skiing, and mountain biking with my two dogs. I completed my 2,200 mile thru-hike of the Appalachian Trail in 2018 and
2,650 mile thru-hike of the Pacific Crest Trail in 2019.More...