Gerald Kroeger is a seasoned casino manager with over 10 years of experience in the gaming and hospitality industry. Known for his strategic leadership and innovative approach, Gerald has successfully increased revenue by double percentage digits each quarter at his job at Entain holding casino labels Bwin, sportingbet and party gaming. throug the implementation of cutting-edge web features and customer loyalty programs. His expertise in team management and customer service has consistently resulted in high customer satisfaction ratings. Outside of work, Gerald is an avid player and enjoys mentoring aspiring professionals in the gaming sector.More...
Filiz Phoenix
Risk and compliance consultant@BVG Group
Verified
BVG Group has successfully maintained a strong compliance program, effectively managing risks across all departments. Our risk mitigation strategies have been efficient, ensuring business continuity and safeguarding the company's reputation. However, the rapidly evolving regulatory landscape necessitates continuous improvement in our risk management and compliance processes. Key areas for focus include streamlining compliance processes, enhancing risk identification and assessment methodology, and leveraging technology for better risk data analysis. We recommend investing in advanced risk management tools and regular employee training to stay ahead of potential threats.More...
Sophie Wood
Co-Founder & Lead Trainer@Belonging Base
Verified
Sophie Wood isn't just the co-Founder of Belonging Base; she's a force of nature on a mission to transform company cultures.
As a Trans Woman, Sophie brings a one-of-a-kind perspective to the table. Living life as both male and female her personal journey fuels her deep understanding of the struggles faced by marginalised communities. She and her wife, Danielle, are passionate about crafting psychologically safe spaces that scream authenticity and inclusion – and create that all important feeling of Belonging for everyone.
Transitioning in 2011 while working for the UK Police Service, she became Vice-Chair of the National Trans Police Association, educating business leaders both within the Police Service and the NHS. She’s also been a Consultant for the BBC, advising on transgender content for drama. She even took a swing at negative trans reporting, ensuring the Leveson Enquiry got the facts.
Jet-setting to a new life in Spain in 2015, Sophie mastered the ropes in the online gambling industry based in Gibraltar. From Customer Service to Fraud Investigation and AML. She became an expert trainer in Sportsbook, Poker, Slots and Bingo, she did it all. Oh, and let's not forget leading Diversity & Inclusion globally for corporate giants like Entain and Lottoland.
She loves to break down barriers and she introduced the industry's first-ever global Trans Inclusion policy ensuring a great experience for trans-employees.
More recently she has consulted on and contributed to the first ever (2023) CIPD guidance on ‘Transgender and non-binary at work’.More...
Mirco Rehmeier
Content creator@Myself as a Freelancer
Verified
Allrounder as project manager, marketing manager, content creator and blogger with 30 years of experience in IT, web, programming and marketingMore...
Andrew Visser
Operations Director@The Better Process Company
Verified
20+ experience with technology, change and operations.More...