Snr. Service Delivery Manager.@R.A. I.T. Consultancy Services
Verified
I am a seasoned Senior Service Delivery Manager with over 20 years of experience in IT. Throughout my career, I have worked in large enterprise environments, working in various technical roles, leading in the last decade to working in I.T. service delivery management. I have worked in multiple areas of I.T. including service transformations, building global teams, outsourcing, agile projects and managing application landscapes.
Thanks to 20 years of experience, I have a solid understanding of IT infrastructure, I.T. Service Delivery, agile practices. I have been involved in multiple projects, lead teams and services, service delivery both at the operational and strategic level, coupled with a strong customer focus mindset.More...