Payment Methods Specialist with extensive experience in the banking sector, currently leading the payment services function at one of Colombia’s most important banks. Proven track record in digital transformation, driving the conversion of analog and manual processes into scalable, digital, user-centered solutions.
Expert in designing and managing banking products with a strong focus on customer experience, operational efficiency, and technological innovation. Has successfully led high-impact transformation initiatives across multiple fronts, ensuring alignment between business strategy, technology, and user needs.
Experienced in working with public sector organizations and global technology companies, including IBM, contributing to complex, large-scale projects that require cross-functional leadership, stakeholder management, and deep understanding of financial ecosystems.
Recognized for a strategic mindset, strong execution capabilities, and the ability to translate complex challenges into practical, value-driven solutions within highly regulated environments.More...