With over a decade of progressive experience in management, operations, consulting and business development roles bring a blend of leadership, adaptability, and expertise perfectly aligned with the needs of your team.
In my most recent role as Executive Director at HarborChase of Mandarin, I led all aspects of operations, ensuring the highest standards of service delivery and organizational efficiency. My leadership was instrumental in fostering a collaborative and results-driven culture while navigating the complexities of personnel management, resource allocation, and strategic planning. I successfully drove initiatives that enhanced operational performance and elevated client satisfaction. During my time here I have pushed marketing initiatives and maintained over 95% or higher occupancy for over 2 years
Previously, I served as a Consultant for the Delaware Veterans Home and Generations Home Care, where I was specifically requested by leadership to train new teams and implement best practices. During my tenure, I successfully guided social work and community program teams, conducted assessments, and ensured seamless transitions—all under tight timelines and high expectations. These experiences have honed my ability to build collaborative environments, manage change effectively, and deliver measurable results.
Throughout my career, I have cultivated a deep understanding of operations and personnel management. My proficiency in tools such as Microsoft Office Suite, HRIS, EMR, Labor Scheduler, OnShift, and Salesforce, among others, complements my operational expertise, enabling me to streamline processes and drive efficiency. Beyond technical proficiency, my dedication to teamwork, coupled with persuasive communication skills, has consistently fostered positive outcomes in dynamic and fast-paced environments.
I thrive in moments of change and challenge, adapting quickly while maintaining discipline and focus. My positive attitude and strategic mindset allow me to navigate complexities with confidence, whetherMore...