I am an industrial engineer with over 12 years of experience in key areas such as quality, customer service, logistics, HR consulting, and process optimization in large organizations. I have a strong ability to identify problems, design, present, and implement solutions, and I am skilled in group management and teamwork.
Among my most notable achievements are:
At UNIMINUTO, Cundinamarca branch, I achieved ISO 9001:v2008 Quality international certification for the Quality System and managed to reduce complaints and claims by 68% in 4 months, resulting in the lowest complaint score among all 5 branches. I also designed and led a multi-person logistic project to ensure the smooth start of each academic semester.
As a Planning Engineer at UNIMINUTO, HQ branch, I created automated tools to verify data consistency across databases, which reduced discrepancies and failures by 50%.
At IGA Consultores S.A.S., I performed a logistics deployment for an outplacement process simultaneously in 22 cities and developed and implemented technical project management tools. I also contributed to the outplacement process design and database management.
During my time as a Software Developer Apprentice at Holberton School, I wrote clear, clean code for various projects using Python, C language, Linux shell, SQL, and HTML, and collaborated effectively with software development team members and personnel in other departments.
At Globant, as a QC Analyst for the HBO Project, I tested the app on several devices and identified over 100 issues, reporting them to the HBO platform, which helped to improve efficiency and productivity.
I possess backend strengths in C language and Python, Shell scripting (Linux), and basic knowledge of Machine Learning. I am characterized by my ability to work under pressure, a great attitude of service, a sense of responsibility, creativity, leadership, and results orientation. Additionally, I am the author of 18 articles related to IT subjects.More...