Helen Henriques brings over a decade of experience in customer-focused leadership, regulatory compliance, and operational excellence to her role as Chief Customer Officer at Level Access. With a career that spans SaaS, aviation, and high-growth enterprise environments, Helen has a unique ability to align business strategy with the voice of the customer—delivering measurable results while building meaningful relationships.
Prior to joining Level Access, Helen served as Chief Operating Officer for regional airline, where she led large-scale compliance and regulatory initiatives under intense scrutiny and complex operational demands. This foundation in governance and accountability continues to shape her approach today: championing customer trust, advocating for accessibility, and ensuring that every experience is designed with inclusion and integrity in mind.
At Level Access, Helen is passionate about putting the customer at the center of everything the organization does. She leads cross-functional efforts to enhance the customer journey, drive loyalty, and foster long-term partnerships. A natural builder of teams and cultures, Helen thrives on developing talent, nurturing leaders, and empowering organizations to listen deeply to the people they serve.More...
Erin D'Escoto
Project Manager/Consultant
Verified
Erin d'Escoto is a dynamic Project Manager and Consultant with over a decade of experience in driving strategic initiatives across the technology and finance sectors. Passionate about optimizing workflows and enhancing team collaboration, Erin has successfully led cross-functional teams to deliver complex projects on time and within budget. With a keen eye for detail and a knack for problem-solving, Erin is committed to fostering innovation and continuous improvement. Outside of work, Erin enjoys hiking and volunteering with local environmental conservation groups.More...
Kyle Bird
Marketing Leader
Verified
Kyle Bird is a seasoned professional with an extensive background in marketing. He has built a successful career based on his ability to develop and implement strategic marketing campaigns that drive revenue growth and brand recognition. Throughout his career, he has held leadership roles in various industries, demonstrating his versatility and adaptability. Kyle is recognized for his exceptional team leadership skills, innovative thinking, and ability to leverage analytics to make data-driven decisions. His strong communication skills, coupled with his passion for marketing, make him a dynamic leader in the field. He is committed to staying ahead of marketing trends to ensure the companies he works with remain at the forefront of their respective industries.More...