Managing Director@Power Patch Partners and Advisory
Verified
Leveraging over 19 years of experience, Desan Pillay specialises in: Digital Transformation, Customer Experience, Digital Product platforms, Data-driven turnaround strategies, intelligent revenue growth, e-Commerce platforms and marketplace (PaaS and AaaS) – all of these areas focusing on a centralised shared services model. A divisional business (digital at its core) executive across multiple industries, namely, Banking, Insurance, Retail. Health and Telecommunications.
A resilient, pro-active and results oriented strategist and hands-on leader, Desan is Founder and Managing Director of Power Patch Partners and Advisory. As an independent consultant, Desan works across various industries in the field of Digital Transformation. Previously, the Associate Director for Applied Intelligence (Digital Platforms and Data Analytics) at Accenture Africa. He has been the Global Chief Experience Officer (CxO) and CEO Africa-designate at inQuba, a digital client-experience software company with offices in SA, East Africa, Australia. He has also led the Africa consulting business for Peppers and Rogers Group, a global customer-centric strategy house, together with setting up the Nedbank Insurance (Direct and Digital insurance) business with a key focus on building a shared services operating model and growing it into a successful division. His leadership experience spans across managing teams more than 550 resources (BPO including, Team Leads, Call Centre Agents, Underwriters) and with a breath of knowledge in HR, marketing, operations, finance, account management and business strategy.
Desan is a transformation leader with experience across strategy consulting, start-ups, and corporate / business background. Desan has proven his ability to lead large-scale, multijurisdictional technology programs and solved critical business challenges across South Africa, West and East Africa, UAE and Turkey. He has led multi-disciplinary teams including UX/ UI Designers, Development teams, Product Owners and Data Analysts/ Engineers. HiMore...
Kevin Britz
CEO | Author | High Performance Teams Accelerator | Solutionist | Executive Coach | C - Suite Facilitator@Leadership by design
Verified
Kevin Britz is a seasoned executive with a comprehensive background in leading high-performance teams and driving business growth. As the CEO of Leadership by Design, he leverages his expertise to provide strategic guidance and executive coaching, helping organizations enhance their leadership capabilities and achieve their objectives. Authoring insightful literature, he shares his knowledge and experience on effective leadership and team management. Known as a solutionist, he is adept at identifying and solving complex business challenges. His role also extends to facilitating C-Suite executives, enabling them to lead their organizations towards success.More...