Hazel McGuinness, as the Head of Transformation at Org, spearheaded a groundbreaking digital overhaul that increased operational efficiency by 40% within just two years. Under her leadership, Org successfully launched an innovative AI-driven customer service platform that boosted customer satisfaction scores to an all-time high. Hazel's strategic vision led to the seamless integration of sustainable practices across all departments, earning Org the prestigious Global Green Business Award. Her commitment to fostering a culture of continuous improvement resulted in a 25% increase in employee engagement and retention rates.More...