Dynamic and results-driven professional with over 15 years of experience in the tourism, hospitality, and food & beverage industries. I have held leadership roles in renowned international brands such as Hard Rock and currently serve as General Manager at Water Bikes DR, a sustainable tourism company.
In addition to my operational and commercial expertise, I also work as a strategic consultant. I recently led the brand and business concept development for La Nena Punta Cana, a unique hospitality project that combines gastronomy, art, mixology, and immersive experiences.
Throughout my career, I have:
Successfully led the opening and repositioning of multiple business units in Punta Cana and Sint Maarten.
Managed B2B sales operations, group negotiations, and strategic alliances with tour operators and DMCs.
Developed new tourism products and implemented marketing strategies to increase customer engagement and revenue.
Advised hospitality brands on concept development, brand positioning, and commercial strategy.
Led multidisciplinary teams focused on delivering exceptional customer experiences and operational excellence.
I am passionate about creating meaningful connections between brands, people, and destinations through innovative, service-driven experiences.More...