Ex- Big Four Consultant Specialized in Strategy, Ops, Tech, CX & Analytics@KPMG, PwC, Diamond
Verified
Accomplished leader with over 25+ years of experience collaborating with insurance executives across a range of strategic topics. Recognized for talents in strategy development and providing vision, insight and competitive perspective. Converts strategic ideas into tactical reality by guiding companies to articulate the key capabilities needed, and defining execution plans with the steps to acquire them. Devises and implements strategic programs that drive growth, efficiency and cost containment across diverse functional areas and sectors of insurance.
Diversified background in customer experience, operations, service and sales channel execution and IT; distinguished for a creative problem solving mindset, engagement of cross-functional teams and a bottom-line orientation. Offers innovative solutions to operational challenges and leverages decisiveness to implement solutions while minimizing risk and maximizing performance. Expert in transforming strategic plans into tactical initiatives for many types of programs. Motivator and coach combining business acumen with analytical depth to align operational efficiencies with growth goals.More...