Beatrice Pitocco, as a Senior Account Manager at Hoopla, your role is to maintain and expand relationships with strategically important clients. Your responsibilities include achieving sales quota and assigned strategic account objectives, representing the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring the customer’s needs and expectations are met by the company. You are also responsible for the customer experience, ensuring satisfaction, growth, and renewal within your portfolio of accounts. Your expertise in account management and understanding of customer needs are crucial to the company's success.More...