E-Comerce Customer Service Specialist@CountryPet Naturals
Verified
As Kim Greene, an E-Commerce Customer Service Specialist at CountryPet Naturals, I have significantly improved customer satisfaction ratings by promptly addressing queries and issues. I have also successfully increased sales through the implementation of effective upselling techniques. I have streamlined the customer service process by incorporating a new CRM system, resulting in increased efficiency. Additionally, I have fostered strong relationships with customers, leading to a high rate of customer retention and loyalty.More...