Seasoned healthcare operations leader and educator with expertise in multi-site, multi-specialty ASCs, digital health integration (EHR/CRM), and regulatory compliance. Proven track record of optimizing workflows, scaling clinical services, and driving measurable quality of care performance improvements across diverse healthcare organizations.
Skilled in developing Standard Operating Procedures (SOPs), vendor coordination, and achieving measurable gains in turnaround time, staff productivity, and quality metrics. Adept at leading internal teams and external partners with clarity and accountability. Collaborated with surgeons and procedural teams to standardize intraoperative workflows and introduce new device technologies safely and efficiently. Provided physician and staff education in procedural best practices, infection control, and device integration.
Passionate about delivering operational consistency, cost savings, and exceptional patient experiences through process discipline and collaborative system design. Lifelong experience with concierge services, healthcare education, and advocating for integrative medicine and medical tourism.More...