Wim Van Ackerbroeck is a seasoned Senior IT Support Engineer with over 15 years of experience in delivering cutting-edge technical solutions and exceptional customer service. At SplendIT, he has spearheaded the implementation of advanced support systems, reducing response times by 30% and enhancing client satisfaction. Wim's expertise in IT infrastructure has been instrumental in optimizing operational efficiency. A proactive leader and mentor, he continuously drives innovation and excellence within his team, contributing significantly to the company's growth and success.More...