Esa Difny Nusantari is a distinguished Customer Support Specialist renowned for revolutionizing customer service operations at branches of educational institutions. She spearheaded the development of an AI-driven support system that improved response times by 60%. Esa's innovative training programs have empowered support agents' team, significantly boosting customer satisfaction ratings to an all-time high of 98%. Her expertise in customer relationship management was instrumental in securing key partnerships, resulting in a 30% increase in client retention over two years.More...
A Salsabila Istiqlal
SEO Specialist@Confidential Company
Verified
Highly results-driven SEO Content Strategist and Writer with proven experience in crafting engaging, SEO-friendly content and building efficient content strategies leveraging AI technology. Adept at conducting keyword research, integrating keywords, and optimizing existing content to improve organic rankings and readability significantly. Experienced in collaborating with marketing teams to align content with the brand tone and search intent, driving measurable uplift in clicks and visibility. Proven ability to lead content production, manage AI projects, and deliver measurable performance uplift for diverse sectors.More...