Divya Kulkarni is a Mumbai-based content and experience strategist with 15+ years across arts, culture, retail, and digital learning. She specialises in creating audience-first experiences that deepen engagement, retention and community.
At Darbar Arts & Culture (UK), she co-leads online academy operations, supporting seven live-learning cohorts and 200+ students, delivering 150+ sessions with an 89% retention rate and an NPS of 67. Her work spans learner journeys, teacher and student support, CX systems, and communication.
Previously, Divya managed content and customer experience at Kulture Shop, shaping storytelling for 80+ artists and driving a ₹1Cr annual turnover. Her earlier roles include brand strategy at Kalki Fashion, design-led project management at Design Temple, and marketing/content roles for FMCG and lifestyle brands.
She works across Kajabi, Shopify, Figma, Monday.com, Photoshop, and leading AI tools. Divya holds a BA and MA-I in History (St. Xavier’s College), a CE in Visual Merchandising (NIFT), Meta’s Digital Marketing certification, and is completing the Google UX Design Certificate (2026).More...