Miguel Moraes is a dedicated IT Support Specialist at Concentrix, where he leverages over five years of experience to enhance operational efficiency and resolve complex technical issues. Known for his proactive problem-solving skills, Miguel has successfully led initiatives that improved system uptime by 20% and reduced response times by 30%. His expertise in network management and cybersecurity has been instrumental in safeguarding company data and ensuring seamless IT operations. Outside of work, Miguel is passionate about mentoring aspiring IT professionals and staying abreast of the latest technological advancements.More...