Customer Service Representative@Johnson's Controls
Verified
Johnson's Controls has had a productive quarter with significant growth in both revenue and client base. We have successfully launched new products that have been well received in the market. However, the company bought another company and I needed to manage to put all those contracts in our system. As a Customer Service Representative, my role in the company is to build the annual maintenance plan and ensure full service is provided to customers as well as adding new contracts to our portfolio, improving customer satisfaction is crucial for the success of our business.More...