Managing Director@Power Patch Partners and Advisory
Verified
Leveraging over 19 years of experience, Desan Pillay specialises in: Digital Transformation, Customer Experience, Digital Product platforms, Data-driven turnaround strategies, intelligent revenue growth, e-Commerce platforms and marketplace (PaaS and AaaS) – all of these areas focusing on a centralised shared services model. A divisional business (digital at its core) executive across multiple industries, namely, Banking, Insurance, Retail. Health and Telecommunications.
A resilient, pro-active and results oriented strategist and hands-on leader, Desan is Founder and Managing Director of Power Patch Partners and Advisory. As an independent consultant, Desan works across various industries in the field of Digital Transformation. Previously, the Associate Director for Applied Intelligence (Digital Platforms and Data Analytics) at Accenture Africa. He has been the Global Chief Experience Officer (CxO) and CEO Africa-designate at inQuba, a digital client-experience software company with offices in SA, East Africa, Australia. He has also led the Africa consulting business for Peppers and Rogers Group, a global customer-centric strategy house, together with setting up the Nedbank Insurance (Direct and Digital insurance) business with a key focus on building a shared services operating model and growing it into a successful division. His leadership experience spans across managing teams more than 550 resources (BPO including, Team Leads, Call Centre Agents, Underwriters) and with a breath of knowledge in HR, marketing, operations, finance, account management and business strategy.
Desan is a transformation leader with experience across strategy consulting, start-ups, and corporate / business background. Desan has proven his ability to lead large-scale, multijurisdictional technology programs and solved critical business challenges across South Africa, West and East Africa, UAE and Turkey. He has led multi-disciplinary teams including UX/ UI Designers, Development teams, Product Owners and Data Analysts/ Engineers. HiMore...
Leon Ayo
Managing Partner/Professor@Sterling Bell
Verified
Leon Ayo is a highly experienced executive with a strong background in business leadership and development. As the Managing Partner at Sterling Bell, he plays a crucial role in strategic decision-making and business growth. In addition to his corporate role, he also serves as a Professor, sharing his knowledge and expertise with future business leaders. His strong leadership, strategic planning, and team management skills have contributed significantly to the success of Sterling Bell. His ability to balance both corporate and academic roles showcases his versatility and commitment to fostering business growth and education.More...