ICT Support Specialist MEAI ( Middle East, Africa , India )@JUBA ELECTRIC DISTIBUTION COMPANY
Verified
I am an ICT Support Specialist with over 15 years of experience in IT support, networking, and systems administration across diverse organizational environments. My background includes hardware and network support, helpdesk operations, CCTV installation, antivirus deployment, and user support for over 150 staff.
Key achievements include successfully implementing and managing an organizational helpdesk system, deploying endpoint security solutions across 75+ computers, activating and standardizing Microsoft Office licenses for 40+ users, improving network reliability through structured cabling and IP reconfiguration, and maintaining accurate ICT asset and CCTV records. I am recognized for my hands-on problem-solving approach, reliability, and ability to support critical ICT operations in challenging environments.More...