Mark Rozalla is a seasoned IT professional currently serving as the Technical Lead - Help Desk at J P Morgan Chase. With over two decades of experience in the field, Mark has honed his skills in IT service management, technical support, and project management. Before joining J P Morgan Chase, he worked at several top-tier tech companies where he managed IT infrastructures and resolved complex technical issues. Mark holds several certifications in IT and project management. His strong technical acumen, problMore...