Hi, I’m Lou 👋🏻
I’ve been in every job under the sun when it comes to hospitality; as a KP all the way to Area Manager.
I’ve run passes, fought rosters, turned tables for three seatings 🏃🏻♀️ . I’ve pitched and planned successful event series in Irish owned businesses and 4* hotels, 🏨 I’ve designed menus and analysed PnLs to an inch of their lives.
All this to say - I I’ve worn many a hat throughout my career and currently I’m the Operations Director at Mani, a Roma styled pizza slice restaurant 🍕 that has taken Dublin by storm.
What I’ve done
✅ authored core policies and our employee handbook
✅ improved wage percentage by 12%
✅ researched alcohol legislation to introduce new products -> increasing net revenue by 15%
✅ established reward scheme with over 20 businesses to help incentivise staff
What I can help you do
🏆 plan event briefs from start to finish
🏆 design staff onboarding programmes
🏆 cost management to improve your bottom line
🏆 menu engineering
🏆 manage staff performance
🏆 guidance on Right To Work, Payroll, Licence applications
🏆 become a champion of company culture
From data entry to facilities management I’ve been where you are, let’s help get you where you want to be 🚀More...