Rebecca Middlebrooks, as a Relationship Manager, is responsible for building and maintaining strong relationships with our key clients. She oversees the portfolio of clients, develops new business opportunities, and ensures that our services meet clients' needs. Her role involves strategic planning, managing client portfolios, problem-solving, and cross-selling. She plays a crucial role in client retention and revenue growth. Her excellent communication, negotiation, and customer service skills, combined with her ability to understand the client's needs and provide solutions, make her a valuable asset to our team.More...
Amanda Guhabiswas
Case Manager, Customer Service Expert
Verified
As Amanda Guhabiswas, I have excelled as a Case Manager and Customer Service Expert, successfully handling numerous complex cases with efficiency and professionalism. I have consistently exceeded customer satisfaction targets and improved client retention rates. I have also implemented new strategies for case management that have increased productivity and streamlined processes. My expertise in conflict resolution has helped resolve numerous issues, leading to positive outcomes for both the company and our clients. My strong communication and interpersonal skills have enabled me to build strong relationships with clients, fostering trust and loyalty.More...